Technical Support

Customer service 888-676-4501
24 hour tech line   855-543-0897

TIER 1

•    Connecting to the network
•    Internet/Intranet Issues
•    VPN Connection
•    Static Assignment
•    Virus Issues
•    Pier to Pier Issues
•    Remote Desktop Issues (if the issue is on our end)

TIER 2

•    Software Issues
•    Email Issues
•    Database Issues
•    Server Issues
•    Printer Issues (Software/Connection)
•    Firewall and Security Issues

TIER 3

•    Network Issues
•    Hardware Issues
•    ISP Issues
•    Printer Issues (Hardware)